IT Consulting
Swiss Company
Medianet24 di Paolo Rutigliano
Lugano Area TI – All Canton Swiss

Professional Experience

Quattris LTD
09.2019 (1 day)
10.2019 (3 wks)
Desktop Support Technician Level 1 for a Swiss Ticino international Company:

– Support the new account with active directory for the end-user and make practical arrangements for the work to take place

– If required, perform the restoration of the end-user’s profile

– Manage the Windows 10 Enterprise:
Installing and setup the proper keyboard
language, installing setup and tunening of
differents services packs languages for the single users or groups

– Setup and mapps as administrator of differents IP printer installed on a local network or with a printer servers mapped on the network

– Setup and update the Microsoft Office suite 365 with the appropriate services packs

– Receive Break and Fix Support requests and ensure a ticket exists in from the company users

– Support to install in producton area differents functions software as request
from the supervisor for the and users client.
___ ___ ___ ___ ___ ___

– Resolution and optimization on Local Arean Network problems and possible workstation OS plattform

– Professional Qualification Certificate as :
Installer technician and maintainer of Internet Local Networks
(Certification training course Cisco Networking Academy Program-Cisco Certified Network Associate)
[CCNA modules 1 of 4] – Course duration 300 hours
CCNA1 : CCNA1 Exploration (Granted) C

– Skills in staff training towards internet site development issues / basic use of office automation
systems. A training project on proprietary software or other companies.

– Excellent Experience in Troubleshooting for the removal of Virus on computer/server kav app programs

– Restoring Microsoft Workstation operating systems :
Windows 3,11 Workgroup, Windows95, Windows98, Windows NT 3.51/4.0 , Windows 2000,
Windows XP – Windows 7 / 8.1 / 10

– IT consultancy in different activities program management VPS Server on OS Linux Ubuntu for differente services as:
SMTP/POP3 FTP APACHE PHP Custom tuning for email critical spam blacklist recovery

– Wmpl expert Multilingual design ita / eng / fra / ar
– Multilingual SEO implementations
– Design and analysis of institutional sites and e-commerce in multi-language and multi-currency

– Technical support in WordPress / Prestashop environment / Personalization preparation new provision GDPR SEO acquaintance for the correct track of analytics , Search Console, Webmaster tool Adwords by

– IT consulting for accounting and warehouse management programs. Planning and analysis of institutional and e-commerce site in multi-language and multi-currency

6830 Chiasso TI, Swiss